Contact
Talk to the team
Support, partnerships, and refunds—all with a response target under 24 hours.
Send a message
We’ll route it to the right squad
Response target: < 24h. For urgent billing, include your order number.
Support
Email: support@prepsmarter.ai
Live chat: Mon–Fri · 9am–5pm EST
Refunds: reply within 7 days of purchase
Partnerships
Schools & districts: schools@prepsmarter.ai
Business / media: partnerships@prepsmarter.ai
FAQ
- • Typical reply: under 24h on business days.
- • Refunds: within 7 days, include order number.
- • Educator discounts: available for schools.